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Table 9 Identified codes related to social innovation based on the collaboration between government and NGOs in a crisis

From: Social innovation based on collaboration between government and non-governmental organizations in COVID-19 crisis: evidence from Iran

Selective code

Axis Code

Open Codes

Social innovation based on the collaboration between government and NGOs in a crisis

The effectiveness of NGOs collaboration in the implementation of the social innovation plan

(C1)

The executive capacity of NGOs (C11), motivation and commitment of NGOs (C12), education and experience of NGOs’ members (C13), ability to communicate effectively by NGOs (C14), number of NGOs (C15), having a spirit of sacrifice and self-dedication of NGOs’ members (C16), developing and promoting a culture of participation in society (C17)

investment, to attract NGOs collaboration in the implementation of the social innovation plan

(C2)

Government fiscal policies in support of NGOs collaboration (C21), the amount of investment in the social innovation plan (C22), the continuation of investment in the social innovation plan during the crisis (C23), financial support in the form of incentive packages (C24), educational support based on experts in the field (C25), support for research projects on social innovation in the crisis (C26)

Ability to manage the implementation of the social innovation plan

(C3)

Ability to plan project implementation (C31), ability to budget and allocate project funding, ability to evaluate project effectiveness (C32), ability to control and monitor project implementation (C33), identify corrective actions (C34), ability to act quickly and promptly when risks and opportunities arise (C35)

Ability to network

(C4)

Attract involvement of organizations effective in project implementation (C41), knowledge transfer and sharing (C42), knowledge networking (C43), support management, and project implementation (C44)

Ability to policymaking overall social innovation plan

(C5)

Ability to identify crisis features and characteristics (C51), Ability to identify possible solutions to crisis management (C52), Ability to select optimal solutions (C53), Ability to organize for implementation (C54), identify risks and opportunities for project implementation (C55), Ability to define project performance evaluation indicators (C56)

Providing the necessary cultural and educational infrastructure

(C6)

Public awareness (media infrastructure including mass media and cyberspace (C61), educational packages (C62), local advertising (C63), development of educational topics in the curriculum of primary and secondary schools (C64), using the public acceptance of influential people in different strata and regions to spread the culture of participation in the community (C65)

Existence of capable legal organizations to solve the executive problems of the plan and facilitate coordination

(C7)

Facilitating the provision of necessary budget and financial resources(C71), involving other organizations and institutions to solve unforeseen problems of the project (C72), facilitating access to support resources (C73)

Controlling, containing, and reducing the effects of the crisis (C8)

Measuring the level of acceptance and public cooperation with the implementers of the project during the implementation (C81), measuring the statistics of infected patients during the implementation (C82), reducing the death rate by informing the necessary measures in case of infection (C83)